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Request a Correction or Takedown
MediaFrame Β· Smart Signals LLC Β· 30-day response SLA
Use this form to report an inaccuracy in MediaFrame's analysis, request contextualisation
of a claim, or request removal of content. All requests are logged, reviewed, and responded to
within 30 days.
What we can address
- Correction β a factual error in a synthesised summary or analysis
(e.g., wrong attribution, wrong date, mischaracterised source position)
- Contextualisation β a claim that is technically accurate but lacks
important context, nuance, or qualification
- Removal β content that should not appear (e.g., private-individual data
included in error; legally defamatory material)
Note: MediaFrame surfaces publicly available text from government agencies, think tanks, and
official publications. We can correct our analysis of that text; we cannot alter the
underlying source documents. If the source document is incorrect, please contact the publisher
directly.
Submit a request
Review criteria and process
- Acknowledgement β we will acknowledge receipt within 5 business days.
- Review β we assess whether the claim is (a) factually wrong, (b) missing
context, or (c) should not appear. For removal requests, we consider legal and ethical
obligations.
- Actions available β correction of the analysis text, addition of a
contextualisation note, removal of the specific content, or a reasoned declination with
explanation.
- Response β we will notify you of the outcome within 30 days of receipt.
- Appeal β if you disagree with our decision, you may escalate by email to
contact@mediaframe.me.
Decision log
An anonymised summary of correction requests received and their outcomes is maintained as an
internal record. For transparency enquiries, contact
contact@mediaframe.me.
MediaFrame Β· contact@mediaframe.me Β· mediaframe.me